Shipping policy

SHIPPING POLICY

Processing Time All orders are processed within [2] business days. Orders are not shipped or delivered on weekends or holidays.

*If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes [Svssy Dolphyn] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages [Svssy Dolphyn] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy 

Most Shipping Destinations

 

 


 

Shipping Times 

Charges are by shipping, by the total order weight. 

US and US Territories including:

  • P.O. Boxes
  • All US Military bases, APO/FPO
  • American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands
  • Standard Shipping
    • 2-5 Business Days for US Products
    • 5-10 Business Days for Overseas Products or 
    • 15-20 Business Days for Some Overseas Products
    • Expedited and Overnight Shipping not available